Return Policy

Shipping costs are not refundable.

We will accept returns on merchandise in the event that a manufacturing defect exists.If the product that you purchased is defective, please contact us so we can identify the problem that you are having with the merchandise and if necessary provide you with a return authorization.Do not attempt to return an item until you have contacted AirCare Home Medical for authorization to return the item.We accept the return of unopened items and will credit the customer the purchase price minus a 20% restocking fee

We cannot accept returns on items that have been opened or used


If your machine is under warranty, it will be repaired by the manufacturer and returned to AirCare where we will check the settings prior to returning the unit to you.If your machine is not under warranty and you purchased it from AirCare Home Medical, we will contact the manufacturer and obtain a return authorization code for you and provide you with the information that you need on where to ship your product for repair.

A note about ResMed products:

All services from AirCare Home Medical are performed by us as a home care facility independent of ResMed.ResMed Products are for sale in the United States only.