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Shipping Policy & Delivery Locations

Free Standard Shipping (in the continental U.S.)—All Internet Orders Over $100!

 

Shipping & Handling Policy

What is STANDARD SHIPPING?

Standard shipping is our default shipping method. Under this option we will use either United Parcel Service (UPS) or the United States Post Office (USPS) to ship your package. We will make this determination based on speed and cost effectiveness. For orders over $100, this service is free. Although, a handling (order processing) fee of $4.00 will still apply.

 

Standard shipping means items will arrive within 2-10 business days depending on your location. We are located in the Greater Los Angeles Area, California, USA. The ground map provided here, courtesy of UPS, provides an estimate on the number of business days a package will take to arrive via standard shipping, coming from our main location in Van Nuys, California 91406.

 

Note: Some equipment is not shippable and is limited to local customers; these items will need to be picked up at our Southern California locations. These items are identified on our website; they include: manual and power wheelchairs, scooters, hospital beds and oxygen concentrators, among other. Offer for free standard shipping is only valid in the continental United States (Excludes Alaska, Hawaii, Puerto Rico). For shipments outside of the continental U.S., please contact our office.

 

When will my order be shipped?

Most orders placed before 12 noon Pacific Time, Monday through Friday, will be shipped that day via chosen shipping choice. Orders placed after 12 noon Monday through Friday or anytime Saturday and Sunday will be shipped the following business day. If any orders are out-of-stock, not available or on backorder, we will call or e-mail the customer to notify them of the fact and provide them an estimate of when the item will be shipped. Expedited and Saturday delivery are available with express shipping, but at an extra charge. For express orders, please contact our customer service department. Remember that UPS Ground service always includes Saturday delivery, but expedited options do not.
 

 

How much does shipping cost?

AirCare Home Medical is happy to now offer free standard (2-10 business day arrival time) shipping on all orders over $99. A handling fee of $4.00 will still apply.

For orders ranging from $0-$34.99, the shipping & handling fee is a flat rate of $7.50 and for orders ranging from $35.00 - $50.00, the standard cost of shipping & handling is $10.50. For orders $51.00 - $99.99, the standard cost of shipping & handling any shippable item is $14.50.

Special Delivery Notice for CPAP/BiPAP Machines

NOTE: ORDERS FOR CPAP/BIPAP MACHINES REQUIRE A VALID PRESCRIPTION BEFORE DELIVERY. THEY WILL BE MARKED TO RECEIVE ADULT SIGNATURE UPON DELIVERY, PLEASE PREPARE TO MAKE ARRANGEMENTS TO HAVE MACHINES SHIPPED TO A LOCATION WHERE SOMEONE WILL BE PREPARED TO RECEIVE IT. UPS WILL NOT LEAVE PACKAGES UNATTENDED THAT ARE MARKED FOR SIGNATURE.

Our rental services include power wheelchair repairs. We provide home delivery service to the following cities: (additional charge may apply)

 

Los Angeles County: Agoura Hills, Alhambra, Arcadia, Artesia, Avalon, Azusa, Baldwin Park, Bell, Bell Gardens, Bellflower, Beverly Hills, Bradbury, Burbank, Calabasas, Carson, Cerritos, Claremont, Commerce, Compton, Covina, Cudahy, Culver City, Diamond Bar, Downey, Duarte, El Monte, El Segundo, Gardena, Glendale, Glendora, Hawaiian Gardens, Hawthorne, Hermosa Beach, Hidden Hills, Huntington Park, Industry, Inglewood, Irwindale, La Cañada Flintridge, La Habra Heights, La Mirada, La Puente, La Verne, Lakewood, Lancaster, Lawndale, Lomita, Long Beach, Los Angeles, Lynwood, Malibu, Manhattan Beach, Maywood, Monrovia, Montebello, Monterey Park, Norwalk,Northridge,Palmdale, Palos Verdes Estates, Paramount, Pasadena, Pico Rivera, Pomona, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, Rosemead, San Dimas, San Fernando, San Fernando Valley, San Gabriel, San Marino, Santa Clarita, Santa Fe Springs, Santa Monica, Sierra Madre, Signal Hill, South El Monte, South Gate, South Pasadena, Temple City, Torrance, Vernon, Walnut, West Covina, West Hollywood, Westlake Village, Whittier.

 

Orange County: Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, Yorba Linda

 

Ventura County: Camarillo, Channel Islands Beach, Moorpark, Newbury Park, Oak Park, Oxnard, Simi Valley, Thousand Oaks, Ventura


Questions, Comments, Concerns?
Please fell free to contact us at any time with your questions or concerns. We are available via email at customer_service@aircaremedical.com or via telephone at 1-800-981-7100O fax Number  866-416-0058